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Processing of personal data

We protect your personal data and process it in accordance with the General Data Protection Regulation (GDPR). Here you can read about your rights and how to contact us.

Updated:

Please note that all forms, digital applications (e-services) and some linked websites are currently in Swedish. Contact Citizen Service if you need help in English.

How we protect your personal data

Boden Municipality complies with the General Data Protection Regulation (GDPR) to ensure that your personal data is handled safely and securely. We take measures to protect your privacy in all our processing of personal data.

Data protection officer

The municipality’s Data Protection Officer monitors compliance with data protection regulations. You can contact the Data Protection Officer if you have any questions about how we handle personal data.

How we process your personal data

Personal data is any information that can be linked to you as an individual. This may include your name, address, email, phone number, personal ID number, photos, audio recordings, videos, or IP address. It can also include personal details such as health, finances, or social circumstances. We only collect the data we need and always minimize the collection of sensitive information.

Boden Municipality collects personal data when you submit applications or contact us—for example, in a case or to provide feedback. Sometimes we also receive information from other sources, such as public registers, government agencies, or associations.

We use your data to:

  • process cases,
  • maintain records,
  • prepare agreements,
  • respond to inquiries,
  • produce statistics,
  • plan services,
  • manage fees and invoices,
  • disclose information as required by law, and
  • carry out the municipality’s public duties.

Each municipal committee is responsible for ensuring that your personal data is processed legally, securely, and accurately. In municipal companies, the boards have the same responsibility.

Government agencies
Sometimes we must share personal data with other authorities if required by law. This may include the Police, the Swedish Tax Agency, the Social Insurance Agency, the Public Employment Service, courts, or the Enforcement Authority.

Data processors
The municipality sometimes uses service providers to manage IT systems or other services. These providers may need access to personal data to carry out their work. We always sign agreements to ensure compliance with data protection laws.

Public access to official documents
All documents received by the municipality can be requested by the public. Before releasing any document, we conduct a confidentiality review. Classified information will not be disclosed.

If you use social media
When you contact the municipality via social media, the information is transferred to the company that operates the platform. Never send sensitive information via social media. We do not respond to questions about, for example, social services or childcare on these platforms.

Transfer to third countries

We avoid transferring personal data to countries outside the EU/EEA. If this becomes necessary, we always comply with the GDPR’s requirements for security and protection levels.

Boden Municipality follows the Public Access to Information and Secrecy Act and the Archives Act for handling official documents.

All documents received by the municipality become official records. They are preserved unless a decision is made to dispose of them. Each committee and municipal company has its own rules for when documents may be deleted.

Your rights

Right to access

You have the right to know what personal data we process about you. A record extract will be sent to your registered address or can be collected at Citizen Services with valid identification. It must be provided within one month.

Right to rectification or erasure

You can request corrections to inaccurate data. In some cases, you can request erasure, but the Archives Act requires certain data to be preserved.

Right to object and restrict processing

If you do not want us to process your personal data, you can object. You can also request that processing be restricted while your objection is under review.

Right to data portability

If we process your data based on your consent or to fulfill a contract, you can request to have your data transferred to another data controller.

Right to lodge a complaint

If you believe we are processing your personal data incorrectly, you can contact our Data Protection Officer or the Swedish Authority for Privacy Protection. You can also appeal a decision to the administrative court.

Forms

Do you want to access a specific document? Contact Citizen Service, and we will help you retrieve and read the full document.

Contact

Citizen Service

E-mail: kommunen@boden.se

Phone: +46 921 620 00