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Processing of personal data

The municipality processes personal data in order to carry out its duties, provide services to residents, and comply with legal requirements. Personal data is processed on the basis of legal obligations, exercise of official authority and tasks carried out in the public interest, and in some cases contracts or consent.

Updated:

Please note that all forms, digital applications (e-services) and some linked websites are currently in Swedish. Contact Citizen Service if you need help in English.

How we process your personal data

Personal data is any information that can be linked to you as an individual. This may include your name, address, email address, telephone number, personal identity number, images, audio, video recordings, or IP address.

It may also include personal circumstances, such as information about health, financial situation, or social conditions.

Which personal data is processed depends on the service you use or the case concerned. We may, for example, process the following categories of personal data:

  • Basic identification data: name, personal identity number, address, contact details.
  • Case-related data: documents submitted to the municipality, decision-making material, case reference numbers.
  • Service-related data: information about school placement, fees, social assistance decisions, and provided services.
  • Financial data: payment and invoicing information, bank account numbers for payments.
  • Digital data: information provided in e-services, login details, logs, and IP addresses when you use our digital services.
  • Image and audio material: such as photos and videos used in communication or in connection with camera surveillance.
  • Sensitive personal data (special categories of data): for example data concerning health, or social and financial conditions within healthcare, social care, student welfare services, or social services. Such data is processed only when necessary and when there is specific legal support, for example to comply with legal requirements or employment and social security obligations.
  • Data relating to criminal offences: for example in matters concerning public order and security.

We only collect personal data that is necessary and always aim to process as little sensitive data as possible.

Bodens Municipality collects personal data when you, for example, submit an application, contact us in a specific matter, or provide feedback.
We also process personal data when you appear in a case that concerns you.

In some cases, we collect data from other authorities or from public registers, where this is permitted by law.

Which processing applies in your specific case is normally explained in the relevant service, form, or e-service.

We process personal data in order to carry out the municipality’s responsibilities, provide services to residents, and comply with legal requirements.

This includes processing personal data in order to:

  • exercise official authority, for example by handling cases, making decisions, and issuing permits.
  • provide services and welfare services, such as preschool and school, social support, elderly care, and services under the Act concerning Support and Service for Persons with Certain Functional Impairments (LSS).
  • plan, follow up, and develop operations, for example through statistics, quality management, patient safety, and work environment management.
  • manage contacts with residents and service users, for example through e-services, bookings, and handling feedback and complaints.
  • support communication and democratic processes, such as consultations, referrals, and citizen dialogue.
  • fulfil legal obligations, such as archiving, case registration, information security, financial accounting, and public procurement.
  • promote safety and security, for example through access control, logging, entry control, and camera surveillance.
  • manage staff and supplier administration, such as recruitment, payroll, contracts, and training.

Each municipal committee in Bodens Municipality is the data controller for the processing of personal data within its area of responsibility.

This means that the committee that decides why and how personal data is processed is also responsible for ensuring that the processing complies with the General Data Protection Regulation (GDPR) and supplementary Swedish legislation.

Examples of such legislation include the Swedish Data Protection Act and sector-specific laws, such as the Education Act, the Social Services Act, the Planning and Building Act, and the Patient Data Act.

Personal data may be shared with other parties when this is necessary for the municipality to carry out its duties or when required by law.

This means that:

  • personal data may be disclosed to other authorities or external parties.
  • personal data may be processed by suppliers acting on behalf of the municipality (data processors); in such cases, specific data processing agreements are in place.
  • personal data is normally not transferred outside the EU/EEA.

If personal data is transferred outside the EU/EEA, this will only take place to countries that the EU has determined provide an adequate level of data protection.

We retain personal data only for as long as it is necessary for the purpose of the processing or as long as required by law.

Certain documents must be retained permanently in accordance with the Archives Act. Data that does not need to be retained is deleted in accordance with the municipality’s information management plans.

The retention period for your specific case is normally stated in the relevant forms or e-services.

The principle of public access and public documents

The municipality is subject to the principle of public access. This means that documents received by or created by the municipality are generally public documents and may be requested.

Before a document is disclosed, the municipality always assesses whether it is covered by confidentiality.

Your rights under the GDPR

When we process your personal data, you have the following rights under the GDPR:

  • the right to be informed about how your personal data is processed
  • the right to request access to your personal data (data subject access request)
  • the right to have incorrect or incomplete data rectified
  • the right, in certain cases, to request erasure of personal data
  • the right to request restriction of processing in certain situations
  • the right to data portability, where processing is automated and based on a contract or consent
  • the right to object to processing carried out in the public interest or based on an assessment of legitimate interests
  • the right to withdraw consent at any time, where processing is based on consent

Limitations of rights

Some rights may be restricted when processing is necessary to comply with legal obligations or carried out as part of the exercise of official authority.

If you wish to exercise any of your rights, you may use the municipality’s forms or contact the data protection officer.

Contact, complaints and supervision

If you have questions or comments about how Bodens Municipality processes personal data, you are welcome to contact us.

Data protection officer: Ulf Johansson, +46 921 620 00

You may also contact the Swedish Authority for Privacy Protection (IMY) if you believe that personal data is being processed in violation of the GDPR.

Cookies and external channels

On our cookies page, we explain how Bodens Municipality uses cookies and similar technologies.

If you contact the municipality via social media or other external platforms, the terms and privacy policies of those platforms also apply.

Forms

Contact

Citizen Service

E-mail: kommunen@boden.se

Phone: +46 921 620 00